HOW DO I PLACE MY ORDER?
HOW MUCH WILL POSTAGE AND PACKAGING COST?
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
WHAT IS EDGY PLANET'S POLICY ON EXCHANGE AND REFUNDS?
- Browse Edgy Planet items by clicking on the product links on the home page.
- When you are ready, select the Order link on the home page.
- Your details: in the form we will confirm your name, email, telephone number and delivery address.
- Items: Enter the items and quantity of each you would like to purchase in the text box.
- Submit: You will receive a message stating that your order has been submitted. We will send you confirmation within 24 hours along with our bank details for payment.
- Orders will only be shipped after payment is received.
HOW MUCH WILL POSTAGE AND PACKAGING COST?
- For delivery within Australia we offer free shipping when you spend over $50.
- For purchases that do not meet this threshold we charge a flat rate of $10 for any purchase to be shipped within Australia.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
- Shipping within Australia will take approximately 3 -5 working days.
- If your order has not arrived within the allotted time, please contact [email protected] using the order confirmation number supplied to you.
WHAT IS EDGY PLANET'S POLICY ON EXCHANGE AND REFUNDS?
- If you wish to return an item we will exchange or refund provided you return it within 14 days from the date of purchase, unworn/unused and in its original condition with labels/tickets attached.
- Sale items will not be refunded.
- To request a refund email [email protected]